Indian Railway Portal does not automatically capture and specific personal information from you, (like name, phone number or email address), that allows us to identify the end user individually.

If the Indian Railway Portal Website requests to provide personal information, it will be informed for the particular purposes for which the information is gathered and adequate security measures will be taken to protect personal information.

We do not sell or share any personally identifiable information volunteered on the Indian Railway Portal site to any third party (public/ private). Any information provided to this portal will be protected from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

We gather certain information about the user, such as Internet protocol (IP) addresses, domain name, browser type, operating system, the date and time for the visit and the pages visited. We make no attempt to link these addresses with the identity of individuals visiting our site unless an attempt to damage the site has been detected.

1. If amount gets debited from customer account and orders are not being confirmed due to technical reasons , will refund the entire amount (as credit to the relevant credit /debit card account used for the transaction).

2. Rny division offers no guarantees whatsoever for the accuracy or timeliness of the refunds reaching the Customers bank accounts. This is on account of the multiplicity of organizations involved in processing of online transactions, the problems with Internet infrastructure currently available and working days/holidays of financial institutions.

3. In case the hall booking is cancelled by the Railways due to accidents, breaches or floods, Bandh or Rail Roko agitation etc- full refund of the entire amount will be granted provided the customer cancels the order. On line cancellation of such cases can be done before 5 days of the hall booked . However, there shall be no auto refund, the passenger shall have to make claim for refund in such cases.

4. It is clarified that, by placing an order(s) through hall booking services, a customer unconditionally and fully accepts all above terms and condition of eCatering services.

5. Admimistration reserves the right to cancel the hall booking in short notice Without even giving the reasons.

6. Hall once booked and payment madeby employee,if it's cancelled before 5 days of date in which hall is booked,no refund will be done.

Address:

Email: dponfrrny@gmail.com

Phone No: 000 0000 0000